FAQs

Frequently Asked Questions (FAQ)

1. What products does Cheetah Glow offer?

We specialize in ambient lighting and accessories for various car brands, including LED lighting kits, Daytime Running Lights (DRLs), and more. All our products are designed to fit original factory housings, requiring no modifications and offering plug-and-play compatibility for easy installation.

2. Are your products compatible with my car?

Most of our products are tailored to fit a wide range of vehicle makes and models. Please check the product description or contact us with your car's year, make, and model to confirm compatibility.

3. Do I need professional installation?

Most of our products are plug-and-play ready, meaning they’re designed for quick and easy installation. However, for those unfamiliar with car lighting systems, professional installation is recommended for optimal results.

4. What’s your return and refund policy?

We offer a 30-day return policy on unused and undamaged products in their original packaging. For details on initiating a return, visit our Returns & Refunds page or contact our customer support team.

5. What’s the warranty on your products?

Our products come with a 12-month warranty covering manufacturing defects. If you encounter an issue, please contact us with your proof of purchase and details of the problem.

6. How long does shipping take?

We aim to process and ship orders within 1-3 business days. Delivery times vary depending on your location within the USA, but most orders arrive within 5-10 business days. For more information, visit our Shipping Policy page.

7. Do you ship internationally?

Currently, we only ship within the USA.

8. Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email so you can monitor your package every step of the way.

9. Can I customize my order?

We do not offer customization options at this time, but feel free to reach out to us at cheetahglow@gmail.com to discuss potential options or ideas.

10. What should I do if my product is damaged during shipping?

If your product arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We’ll work with you to resolve the issue quickly.

11. How can I contact customer support?

We’re here to help! Reach out to us via:

12. Do you offer bulk or wholesale pricing?

Yes, we offer special pricing for bulk or wholesale orders. Contact us directly for details on bulk discounts and minimum order quantities.

13. What sets Cheetah Glow apart?

Cheetah Glow combines premium-quality materials, precise engineering, and customer-first service. Our products are easy to install, durable, and specifically designed to fit your vehicle’s factory specifications without any modifications.